Privacy Policy


🔒 Privacy Policy

MECASY operates this store and website, including all associated information, content, features, tools, products, and services, to provide you, as a customer, with a personalized shopping experience (hereinafter the "Services").

MECASY is a store powered by Shopify, which allows us to provide you with the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or any other transaction, or communicate with us.

In the event of a contradiction between our General Terms and Conditions of Sale and this Privacy Policy, the latter shall prevail with regard to the collection, processing, and disclosure of your data.

📌 Personal Information Collected

When we use the term "personal information," we refer to any information that can directly or indirectly identify you.

We may collect the following information:

  • Contact details: first name, last name, address, shipping address, phone, email
  • Payment information: payment data (securely processed via providers)
  • Account information: username, password, preferences
  • Order information: products viewed, purchased, returned
  • Communications: messages sent to customer service
  • Technical data: IP address, browser, device
  • Usage data: website navigation

📊 Data Sources

We collect your data:

  • Directly from you
  • Automatically via cookies and similar technologies
  • Via our service providers (payment, delivery, etc.)
  • Via third-party partners

⚙️ Data Usage

Your personal information is used to:

  • ✔️ Process your orders and payments
  • ✔️ Manage your customer account
  • ✔️ Arrange deliveries
  • ✔️ Improve your user experience
  • ✔️ Send communications (order, marketing if accepted)
  • ✔️ Prevent fraud and secure the site
  • ✔️ Comply with legal obligations

Legal basis for processing: The processing of your data is based on the following legal grounds: contract performance (order processing), legal obligation (accounting, taxation), legitimate interest (fraud prevention, site security), and consent (marketing).

📢 Marketing and Advertising

With your consent, we may send you:

  • Promotional emails
  • Commercial offers
  • Targeted advertisements

You can unsubscribe at any time via the link in the emails.

🔐 Data Security

We implement security measures to protect your data.

⚠️ However, no transmission over the Internet is completely secure.

🤝 Data Sharing

We may share your data with:

  • Shopify (website hosting and management)
  • Service providers (payment, delivery, logistics)
  • Marketing partners (if applicable)
  • Legal authorities if necessary

🌍 International Transfers

Your data may be processed outside the European Union, with guarantees compliant with the GDPR.

👶 Minors' Data

Our services are not intended for individuals under 18 years of age.

⏳ Retention Period

Your data is retained according to the following periods:

  • Order data: 10 years (Belgian accounting obligation)
  • Account data: until account deletion + 1 year
  • Marketing data: until withdrawal of your consent
  • Navigation data: 13 months maximum

⚖️ Your Rights (GDPR)

In accordance with the GDPR, you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to data portability
  • Right to object
  • Right to withdraw your consent

👉 To exercise your rights: contact us at contact@mecasy.be

You also have the right to lodge a complaint with the Belgian Data Protection Authority (APD): www.autoriteprotectiondonnees.be

📩 Contact

For any questions regarding this policy:

MECASY Rue de Wasmes 64 7390 Quaregnon, Belgium 📧 contact@mecasy.be